Biffa Wheelie Clean
We now operate our Wheelie Clean Services in the districts of South Oxfordshire, the Vale of White Horse, Cannock & South Staffordshire! Sign up Now!  

FAQs

Why should I have my bin cleaned?
Because of the job they do for you, wheelie bins can quickly become dirty, smelly and breeding grounds for germs and bacteria. If you’ve little time, or find the effort too much, Biffa can do the cleaning for you.

Where is the service available?
Please use our Postcode Checker on the Home Page to see if we operate in your area. Biffa’s Wheelie Clean service is expanding, so if it’s not yet available in your area, leave your details and we’ll let you know when it is.

When and how often will my bin be cleaned?
All refuse bins and food caddies are cleaned every 4 weeks. We believe this is the best frequency for maintaining a clean, hygienic wheelie bin. For garden waste bins and dry recycling bins, you can choose to have them cleaned every 4, 8 or 12 weeks.

How much does it cost?
Depending on the service you choose, getting your wheelie bin cleaned year-round can cost as little as £1 a week. Sign-up using the Postcode Checker on the Home Page for pricing information and information on how to order the service you want.

How do I register to get my bin cleaned?
Sign-up using the Postcode Checker on the Home Page and follow the on screen instructions to order the services you want.

When and how do I pay?
We accept payments by debit or credit card as well as monthly and annual direct debits.

Do I need to be home when you clean my bin?
No. Your wheelie bin will be cleaned after it’s been emptied on your usual collection day. Just leave your empty bin at the kerbside for the cleaning team. They’ll put it back in the same place, looking and smelling wheelie clean!

Do you do one-off bin cleans?
Sorry, we don’t. The most efficient and economic service we can offer is based on a regular cleaning schedule.

Why are refuse bins only cleaned every 4 weeks?
Trials and tests have shown us that regular washes every 4 weeks will keep your refuse bin clean all year round - and especially during summer when germs and bacteria can flourish.

Does your cleaning service pollute the local environment?
Absolutely not. All the waste-water generated, plus debris from the bin, is contained in tanks on the cleaning vehicles. These tanks are only emptied at specific licensed points approved by local authorities and water companies under Environment Agency rules.

Will the clean remove all substances from my bin?
Unfortunately there are some substances which cannot be removed using our system, these include but are not limited to paint, glue, oil, tar, burn residue etc.